Advanced Business Travel Advisor/Consultant - Travel

As a senior business consultant, you will service clients by phone and email. You will be responsible for booking flights, hotel and rail. You will ensure accuracy in all details you are providing to its clients while keeping within the clients profiles. You will handle any changes and amendments that may occur.

You will need to be a skilled administrator, communicator and IT literate operator, as much of the business is done by computer and over the telephone. One hundred percent accuracy is demanded, because just one mistake with a detail, date or price can lead to problems and inconvenience. Ticketing regulations are particular complex, and getting the best price for an airline flight or train journey demands a quick grasp of detail and sharp analytical ability to compare options.
Should arrangements be changed by the customer, airline or tour operator, or if there is a complaint, you will need to communicate the details and possibly deal with refunds or alternative offers.

• Travel