Cashier - Betting

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Cashier - Betting

The betting shop is an exciting and fast paced environment to work in, and as a Betting Cashier, you are at the very heart of it.

Betting shops will take bets on a variety of sporting fixtures from the traditional horse and greyhound racing, to football, rugby, golf and international sporting events including motor racing. You will set up the shop, showing all the races and sporting information available for that day.

You are often the first person a customer will ask to advise them on the different options available to them when placing a bet. You will use computer based programmes to provide up to the minute betting odds to the customers, and issue the correct receipts for their bets. After a race or sporting fixture, customers will come back to you for their winnings - you will need to provide a courteous and confidential service, regardless of the amount they have won.

Qualifications

 
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Qualification NameCategoryTypeNation
Level 1 Award in Introduction to Employment in the Hospitality Industry Pre Employment TrainingFoundation/IntroductoryEngland
Level 2 Award in the Principles of Customer Service in Hospitality, Leisure, Travel & Tourism Workforce DevelopmentCPDEngland
Level 2 NVQ Diploma in Gambling Operations Workforce DevelopmentWork basedEngland
Level 1 Award in Introduction to Employment in the Hospitality Industry Pre Employment TrainingFoundation/IntroductoryNorthern Ireland
Level 2 Award in the Principles of Customer Service in Hospitality, Leisure, Travel & Tourism Workforce DevelopmentCPDNorthern Ireland
Level 2 NVQ Diploma in Gambling Operations Workforce DevelopmentWork basedNorthern Ireland
Level 1 Award in Introduction to Employment in the Hospitality Industry Pre Employment TrainingFoundation/IntroductoryScotland
Level 2 Award in the Principles of Customer Service in Hospitality, Leisure, Travel & Tourism Workforce DevelopmentCPDScotland
Level 1 Award in Introduction to Employment in the Hospitality Industry Pre Employment TrainingFoundation/IntroductoryWales
Level 2 Award in the Principles of Customer Service in Hospitality, Leisure, Travel & Tourism Workforce DevelopmentCPDWales
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Skills

 
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Skill
Collect and record gaming machine takings
Control, process and account for betting transactions
Facilitate play of gaming machines
General uses of IT
Give customers a positive impression of yourself and your organisation
Make sure your own actions reduce risks to health and safety
Monitor gambling activities
Monitor security in a licensed gambling venue
Provide change for customers in a licensed gambling venue
Recognise and deal with customer queries, requests and problems
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