Conference and Banqueting Manager - Events

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Conference and Banqueting Manager - Events

As Conference and Banqueting Manager, you will help your business to maximise its revenue for functions and special events. These can include conferences, meetings, banquets, parties, exhibitions, and weddings.

It will be your job to promote the facilities and services available and develop client relationships, making their event as successful as possible. You will organise the event itself, including any support staff, all food and beverage requirements, and the set up of the venue.

You will need to have good planning and administration skills, as well as being a strong team leader with a keen eye for detail. Good communication and negotiation skills are also important when dealing with clients, colleagues from other departments, suppliers, equipment handlers, any casual staff helping out at the event and the attendees themselves.

You must pay close attention to costs and budget control at all stages of the planning process - whilst some client have generous budgets and want an extravagant event with no expense spared, the majority will put you under pressure to meet their expectations within their financial limitation. To deliver an event at an acceptable price to the client and profit to your organisation will require a good imagination and considerable business skills.

Qualifications

 
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Qualification NameCategoryTypeNation
Level 2 Award for Personal Licence Holders Pre Employment TrainingRegulation & LicensingEngland
Level 2 Award in the Principles of Customer Service in Hospitality, Leisure, Travel & Tourism Pre Employment TrainingCPDEngland
Level 3 Award in the Principles of Supervising Customer Service performance in HLTT Workforce DevelopmentCPDEngland
Level 3 Certificate in First Line Management Workforce DevelopmentCPDEngland
Level 3 NVQ Diploma in Hospitality Supervision & Leadership Workforce DevelopmentWork basedEngland
Level 2 Apprenticeship in Hospitality & Catering (Food & Beverage Services) Pre Employment TrainingWork basedNorthern Ireland
Level 2 Apprenticeship in Hospitality & Catering (Hospitality Services) Pre Employment TrainingWork basedNorthern Ireland
Level 2 Award for Personal Licence Holders Pre Employment TrainingRegulation & LicensingNorthern Ireland
Level 2 Award in the Principles of Customer Service in Hospitality, Leisure, Travel & Tourism Pre Employment TrainingCPDNorthern Ireland
Level 3 Advanced Apprenticeship in Hospitality and Catering (Supervision & Leadership) Workforce DevelopmentWork basedNorthern Ireland
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Skills

 
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Skill
Build and manage teams
Contribute to promoting hospitality services and products
Contribute to the control of resources
Contribute to the selection of staff for activities
Develop productive working relationships with colleagues
Ensure food safety practices are followed in the preparation and serving of food and drink
Improve the customer relationship
Maintain the health, hygiene, safety and security of the working environment
Manage finance for your area of responsibility
Manage the environmental impact of your work
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Real People... Real Stories

Zoltan Szentpeteri

Conference & Banqueting Manager, Macdonald Hotels

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