| Skill |
| Prepare and clear areas for drinks service |
| Serve drinks |
| Prepare and clear areas for table/tray service |
| Provide a table/tray service |
| Maintain a safe, hygienic and secure working environment |
| Maintain and deal with payments |
| Maintain Customer Care |
| Clean and store crockery and cutlery |
| Prepare and serve dispensed and instant hot drinks |
| Prepare and serve hot drinks using specialist equipment |