| Skill |
| Calculate and issue prizes for main stage bingo games |
| Ensure compliance of the business with legal requirements for gambling |
| Ensure compliance with legal, regulatory, ethical and social requirements |
| Make sure your own actions reduce risks to health and safety |
| Monitor and solve customer service problems |
| Reconcile takings for bingo books and tickets |
| Support the protection of children and vulnerable people from gambling-related harm |
| Work as a member of a team to deliver seamless customer service |
| Work effectively in your licensed gambling venue |
| Work with others to improve customer service |