Events Manager - Events

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Events Manager - Events

With overall responsibility for an event (or series of events), this role involves managing a team of staff and overseeing client relationships. You may be involved in a wide range of events, or you could specialise in one area.

As manager, you are involved in every aspect of planning and running events on behalf of a client or your own organisation (such as product launches, parties, awards ceremonies etc) and may work for an event management company, exhibition or conference venue, or as a freelance organiser. Some organisations sub-contract certain tasks, although big event organisers will undertake the majority of the work themselves, dividing the tasks amongst specialist teams.

The work is generally split into three areas, and it is possible to work in any or all of the following:

1) Marketing - researching the level of interest in a specific event, and finding suitable venues and dates to hold it. You then deal with the organisation of publicity, design and printing of tickets, posters and promotional items to advertise the event.

2) Sales - selling stand space to exhibitors by telephone or face-to-face and arranging sponsorship. During an exhibition, sales staff may contact all the exhibitors to try to sell space for future events.

3) Operations - co-ordinating all the practical aspects, from planning timetables and booking venues to supervising contractors such as exhibition designers, stand suppliers, audio-visual production companies and caterers. During the event, operations staff work closely with venue staff, dealing with enquiries from exhibitors, speakers, sponsors and visitors/delegates. It is essential that you organise insurance and security for the event, and ensure that health and safety regulations are adhered to, as well as ensuring that the venue is cleared safely. After an event, the manager has over all responsibility for analyzing guest and client satisfaction and producing an evaluation report.

Qualifications

 
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Qualification NameCategoryTypeNation
Level 2 Award in Event Planning Pre Employment TrainingCPDEngland
Level 2 Certificate in Event Planning Pre Employment TrainingCollege basedEngland
Level 3 Award in the Principles of Supervising Customer Service performance in HLTT Pre Employment TrainingCPDEngland
Level 3 Certificate in the Principles of Event Management Pre Employment TrainingCollege basedEngland
Level 3 Award in the Principles of Supervising Customer Service performance in HLTT Workforce DevelopmentCPDEngland
Level 3 Certificate in First Line Management Workforce DevelopmentCPDEngland
Level 3 NVQ Diploma in Event Management Workforce DevelopmentWork basedEngland
Level 2 Award in Event Planning Pre Employment TrainingCPDNorthern Ireland
Level 2 Certificate in Event Planning Pre Employment TrainingCollege basedNorthern Ireland
Level 3 Award in the Principles of Supervising Customer Service performance in HLTT Pre Employment TrainingCPDNorthern Ireland
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Skills

 
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Skill
Allocate and monitor the progress and quality of work in your area of responsibility
Develop and implement operational plans for your area of responsibility
Develop detailed plans for an event
Develop productive working relationships with colleagues and stakeholders
Ensure compliance with legal, regulatory, ethical and social requirements
Evaluate and report on the success of an event
Implement marketing strategies and plans for products/services
Manage a budget
Manage contracts for an event
Manage physical resources
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Real People... Real Stories

Sue Creed

Events director, Sodexo Prestige Events

Read about Sue's story working for Sodexo

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