Food and beverage Manager - Hospitality Services

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Food and beverage Manager - Hospitality Services

As a Food and Beverage Manager your role is to manage the operation of the food and beverage production and service. You will take responsibility for marketing and promoting all food and beverage products to maximise sales and will participate in developing and implementing food promotions, new menus and systems.

You will be responsible for developing budgets, sales targets, control costs and for purchasing stock. You will develop, implement and evaluate systems of control, developing and updating standards. You will develop and monitor staff in obtaining the highest standards of service and customer care and will take responsibility for and monitor the training and development of all staff.

As part of your role you will implement licensing laws and other legal requirements and maintain staff awareness and comply with health and safety, fire and hygiene regulations. You will ensure all administration procedures are accurately completed and will maintain a high standard of personal presentation and punctuality.

Knowledge
• Health and safety
• Quality control
• Fire and emergency procedures
• Customer care.
• Licensing laws
• Guest facilities and products
• Financial management.
• Maintenance procedures
• Producing reports and stock control.
• Menu development
• Sales and marketing
• Recruitment and selection legislation
• Business planning and strategy

Attributes
• Communication
• Awareness of management practices and procedures
• Developing and training self


Qualifications

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Qualification NameCategoryTypeNation
Level 2 Diploma in Professional Food and Beverage Service Pre Employment TrainingCollege basedEngland
Level 3 Award in the Principles of Supervising Customer Service performance in HLTT Pre Employment TrainingCPDEngland
Level 3 Diploma in Hospitality and Tourism Management Pre Employment TrainingCollege basedEngland
Level 3 NVQ Diploma in Hospitality Supervision & Leadership Pre Employment TrainingWork basedEngland
Level 2 Award in Wines and Spirits Workforce DevelopmentCPDEngland
Level 3 Award in Wines and Spirits Workforce DevelopmentCPDEngland
Level 2 Diploma in Professional Food and Beverage Service Pre Employment TrainingCollege basedNorthern Ireland
Level 3 Advanced Apprenticeship in Hospitality and Catering (Supervision & Leadership) Pre Employment TrainingWork basedNorthern Ireland
Level 3 Award in the Principles of Supervising Customer Service performance in HLTT Pre Employment TrainingCPDNorthern Ireland
Level 3 Diploma in Hospitality and Tourism Management Pre Employment TrainingCollege basedNorthern Ireland
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Skills

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Skill
Contribute to promoting hospitality services and products
Contribute to the control of resources
Contribute to the selection of staff for activities
Develop productive working relationships with colleagues
Ensure food safety practices are followed in the preparation and serving of food and drink
Improve the customer relationship
Lead a team to improve customer service
Maintain the health, hygiene, safety and security of the working environment
Manage the environmental impact of your work
Manage the receipt, storage or dispatch of goods
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