Gaming Machine Assistant - Casinos

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Gaming Machine Assistant - Casinos

As a Gaming Machine Assistant within a Casino your role is to maintain the machines to ensure they are in working order.

Your daily duties will include emptying & filling gaming machines, ensuring records are kept up to date, responding to customer complaints and enquiries and reporting problems to senior manager or suppliers. You will need to maintain a high standard of personal presentation and punctuality.

Salary Level: £11k+
Industries:

Qualifications

 
1 2
Qualification NameCategoryTypeNation
Level 1 Award in Introduction to Employment in the Hospitality Industry Pre Employment TrainingFoundation/IntroductoryEngland
Level 2 Award in the Principles of Customer Service in Hospitality, Leisure, Travel & Tourism Workforce DevelopmentCPDEngland
Level 2 NVQ Diploma in Gambling Operations Workforce DevelopmentWork basedEngland
Level 1 Award in Introduction to Employment in the Hospitality Industry Pre Employment TrainingFoundation/IntroductoryNorthern Ireland
Level 2 Award in the Principles of Customer Service in Hospitality, Leisure, Travel & Tourism Workforce DevelopmentCPDNorthern Ireland
Level 2 NVQ Diploma in Gambling Operations Workforce DevelopmentWork basedNorthern Ireland
Level 1 Award in Introduction to Employment in the Hospitality Industry Pre Employment TrainingFoundation/IntroductoryScotland
Level 2 Award in the Principles of Customer Service in Hospitality, Leisure, Travel & Tourism Workforce DevelopmentCPDScotland
Level 1 Award in Introduction to Employment in the Hospitality Industry Pre Employment TrainingFoundation/IntroductoryWales
Level 2 Award in the Principles of Customer Service in Hospitality, Leisure, Travel & Tourism Workforce DevelopmentCPDWales
1 2

Skills

 
1 2
Skill
Collect and record gaming machine takings
Facilitate play of gaming machines
Give customers a positive impression of yourself and your organisation
Install and set up gaming machines
Make sure your own actions reduce risks to health and safety
Monitor security in a licensed gambling venue
Provide change for customers in a licensed gambling venue
Receive and set up gaming machines
Recognise and deal with customer queries, requests and problems
Support the protection of children and vulnerable people from gambling-related harm
1 2

Roles

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