Manager - Betting

As a Betting Shop Manager you will plan, organise, co-ordinate and direct the activities of a betting shop.

Your primary responsibility is to ensure that your staff offer excellent customer service, but you will also need to train and develop your team of cashiers and ensure that the shop is profitable as a business. You will spend most of your time working with your team on the shop floor, and may be required to help out with cashier duties occasionally. As well as recruiting, training and managing staff, you will oversee the taking of bets, ensuring that winnings are paid out quickly and accurately. Most shops also have betting machines and you will need to make sure that these are not abused. You may also be required to provide very basic technical support for these machines.

As the manager of the business, you will collect and manage numerical data (on takings, profits and losses), and keep a strict record of this in line with your budgets. The gambling industry has strict regulations and you will need to ensure 100% compliance with these.

• Gaming