| Skill |
| Clean and store crockery and cutlery |
| Contribute to the control of resources |
| Develop productive working relationships with colleagues |
| Give customers a positive impression of yourself and your organisation |
| Maintain a safe, hygienic and secure working environment |
| Maintain food safety when storing, holding and serving food |
| Prepare and clear areas for counter/takeaway service |
| Prepare and clear areas for drinks service |
| Prepare and clear areas for table service |
| Prepare and serve dispensed and instant hot drinks |