The HND in Tourism is designed to equip learners with specific skills and knowledge to enter the industry or progress to another qualification. They are flexible enough to reflect the industry and ensure that candidates are equipped with the skills and knowledge including an understanding of the travel and Tourism industry, retail travel practice, international tourism destinations, air travel, customer service, languages, rural tourism and law.
The qualification is suitable for a wide range of learners, such as those leaving school, adult returners or those in employment. Through the programme learners will develop skills in planning and analysis, problem solving, an ability to be flexible and to work co-operatively with others.
Delivery can be full-time, part-time or day release. It is also possible to do individual units.
The qualification requires a total of 30 credits. The units include:
- Structure of the travel and tourism industry
- Marketing
- Providing information on the Scottish tourism product
- Customer care
- Languages
- Rural Tourism
- Business and enterprise
- Law
- Tour operations
- Visitor attraction operations