Level 2 Award in Hospitality and Catering Principles (Front of House Reception)

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Information about this qualification could differ depending on where you are in the UK. Chose your nation to view the relevant detail:

Overview

The Level 2 Awards in Hospitality and Catering Principles provide knowledge, understanding and skills needed to prepare for working in the hospitality sector. There are a number of awards within this suite of qualifications to choose from allowing learners to specialise in a particular area including:

Food and beverage
Front of house reception
Hospitality services
Housekeeping

These qualifications cover hygiene and safety, teamwork, giving customers a positive impression, and a range of optional units to enable learners to choose which areas they wish to specialise in.

What this course covers

Mandatory units include:

Handle mail and book external services
Giving customers a positive impression
Arrival of customers
Dealing with bookings
Departure of customers
Reception communication procedures in the hospitality industry
Safe, hygienic and secure working environments in hospitality
Effective teamwork

Roles

None

Qualification Progression

Prerequisite qualifications

None

Next steps

1
Qualification	Type
Level 3 Advanced Apprenticeship in Hospitality and Catering (Supervision & Leadership)	Work based
1

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Training Providers

1 2
Training Provider	Type
Charnwood Training Group	Private
ADC College	College
HTP Training	Private
First College	Private
Babcock International Group	Private
Northumberland College	College
Salford City College	College
Remit Food & Hospitality Training	Private
Gloucestershire College	College
City College Norwich	College
1 2

Funding

This qualification is eligible for public funding but there may be specific criteria as to who is eligible and this may differ by nation. The best approach would be to contact your local provider for advice on the funding available. Search UKSP Training Providers to find your local college or work-based provider.

Level 2 Award in Hospitality and Catering Principles (Front of House Reception)