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The Level 2 Awards in Hospitality and Catering Principles provide knowledge, understanding and skills needed to prepare for working in the hospitality sector. There are a number of awards within this suite of qualifications to choose from allowing learners to specialise in a particular area including:
- Food and beverage
- Front of house reception
- Hospitality services
- Housekeeping
These qualifications cover hygiene and safety, teamwork, giving customers a positive impression, and a range of optional units to enable learners to choose which areas they wish to specialise in.
Mandatory units:
- Safe, hygienic and secure working environments in hospitality
- Effective teamwork
Optional units to choose from include:
- Food safety in catering
- Giving customers a positive impression
- Reception communication procedures in the hospitality industry
- Arrival of customers
- Departure of customers
- Preparation and clearing of service areas
- Service of food at table
- Service of alcoholic and non-alcoholic drinks
- Dealing with payments
- Chemicals and equipment used for cleaning in the hospitality industry
- Cleaning and servicing of hospitality areas
- Maintain housekeeping supplies
- Provide a linen service
- Kitchen administration in the hospitality industry
- Prepare, cook and finish food
- Preparation, cooking and finishing of fish dishes
- Preparation, cooking and finishing of meat dishes
- Preparation, cooking and finishing of poultry dishes
- Preparation, cooking and finishing of vegetable dishes
- Dealing with bookings
- Handle mail and book external services