The Level 2 Certificate in Hospitality Skills is designed to give those wishing to work a hospitality a broad overview of the industry and the opportunity to choose specialist skills units they wish to focus on including front office, operations, events, licensed hospitality and communication skills.
Units to chose from include:
- Products, services, and support in the hospitality industry
- Service of alcoholic and non-alcoholic drinks
- Hospitality front office operations
- Planning and running a hospitality event
- Alcoholic drinks
- Consumer rights
- Book-keeping for business
- Hospitality operations in travel and tourism
- Self-management skills
- Communicating solutions to other
- Planning an enterprise activity
- Learning from work placement
- Investigating rights and responsibilities at work
- Building working relationships with colleagues
- Learning from more experienced people
- Preparing for work placement
- Managing your health at work