Information about this qualification could differ depending on where you are in the UK. Chose your nation to view the relevant detail:
This qualification is aimed at current or aspiring first line managers and covers developing techniques for tackling managerial problem solving, gathering and interpreting information, effective communication and organisational change. It is a popular management programme used by many sector employers given that the delivery can be very flexible. It can also be built into in-house training and the mini-project can be used to focus on particular areas of the business that needs attention.
The content is flexible, incorporating four mandatory units:
- Solving problems and making decisions
- Understanding change in the workplace
- Planning change in the workplace
- Achieving objectives through time management
The learner then needs to collect 20 credits across a variety of different modules (see content). The programme must be completed within two years and take a minimum of 120 hours.
Assessment varies depending on the units chosen, but these can be reflective reviews, oral briefings, case studies, short answer questions, work-based assignments or other alternatives. A smaller qualification called the Level 3 Award in First Line Management is also available using the same units.