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The Level 3 NVQ Diploma in Hospitality Supervision and Leadership is a competence based qualification and is designed at those currently working in the sector and can be delivered in the workplace or on day release. ‘Competence based’ means that it reflects what someone does as part of their job. These types of qualifications are normally flexible and are ideal to provide someone with a qualification who is competent to do their job. Essentially, they are an assessment to prove that someone can do a job. Training is still required over and above the qualification to bring someone new or developing in a role to full competence and hence enable them to gain the qualification.
In the Level 3 NVQ Diploma in Hospitality Supervision and Leadership there are manatory units covering the control of resources, leadership, health, hygiene, safety and security of the working environment, improving customer service and developing productive working relationships with colleagues. As part of the optional units, you much chose one of eight functions such as food service, housekeeping, food production etc. Finally, the rest of the qualification can be chosen from a range of 18 units.