Level 3 Extended Diploma in Hospitality

The Level 3 Extended Diploma in Hospitality is designed to provide a broad and more in depth knowledge of the hospitality industry. The qualification will develop practical skills, general and specialist management skills, communication and presentation skills. Core subjects will provide you with a general understanding of the travel and tourism industry, and a large number of specialist units are focused on developing specific skills and knowledge of the industry. The course is designed for those seeking to develop a career in hospitality management.

Mandatory units:

• Principles of supervising customer service performance in hospitality, leisure, travel and tourism
• The hospitality industry
• Providing customer service in hospitality
• Financial control in hospitality

• Supervisory skills in the hospitality industry
• The principles of food safety supervision for catering
• Advanced skills and techniques in producing desserts and petits fours
• Principles of nutrition for healthier food and special diets
• Food and drinks service
• Alcoholic beverage service
• Food service organisation
• European food
• Asian food  
• Contemporary world food
• Environment and sustainability in hospitality
• Hospitality business enterprise
• E-business for hospitality
• Marketing for hospitality
• Personal selling and promotional skills for hospitality
• Human resources in hospitality
• Events organisation in hospitality  
• Planning and managing a hospitality event
• Accommodation operations in hospitality  
• Front office operations in hospitality
• Personal and professional development in hospitality
• Industry-related project in hospitality