Level 3 NVQ Certificate in Tourism Services

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Level 3 NVQ Certificate in Tourism Services

Information about this qualification could differ depending on where you are in the UK. Chose your nation to view the relevant detail:

Overview

Before looking at this particular National Vocational Qualification (NVQ), it is worth explaining the purpose of an NVQ. It is a competence based qualification, which means it reflects what someone does as part of their job. They are normally flexible and are essentially an assessment to prove that someone can do a job. Training is still required over and above the assessment to bring someone new or developing in a role to full competence and hence enable them to gain the qualification.

NVQs are work based qualifications, but can be delivered full-time in colleges. NVQs can be delivered by the employer themselves or with help from a commercial work based provider or college. Their delivery can be very flexible, including day release, on the job, online training assessment etc. 
NVQs are available at levels 1 to 5 and reflect the differing competences of different jobs, with 5 being the highest level of competence.

What this course covers

Mandatory units:

  • Ensure responsibility for actions to reduce risks to health and safety  
  • Organise your work and personal development
  • Contribute to maintaining the quality of travel and tourism operations
  • Monitor business performance
  • Research, plan and develop interpretative commentaries
  • Deliver and evaluate interpretative commentaries
Optional units:
  • Analyse, evaluate and present tourism data
  • Contribute to supporting and developing colleagues
  • Monitor and solve customer service problems
  • Deliver and evaluate interpretative commentaries
  • Monitor procedure to safely control work operations
  • Contribute to the production of promotional and interpretative media
  • Organise and implement travel and tourism promotional activities
  • Manage the receipt of visitor services stock
  • Source goods and services for visitors
  • Manage the display of goods and information
  • Monitor prodecures to safely control work operations
  • Contribute to the production of promotional and interpretative media
  • Deal with travel and tourism problems and emergencies
  • Contribute to maintaining the quality of travel and tourism operations
  • Research and develop tour itineraries
  • Manage delivery of a tour

Qualification Progression

Prerequisite qualifications

Next steps

None

Training Providers

1
Training ProviderType
Salford City College College
1

Funding

This qualification is eligible for public funding but there may be specific criteria as to who is eligible and this may differ by nation. The best approach would be to contact your local provider for advice on the funding available. Search UKSP Training Providers to find your local college or work-based provider.

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