If you're passionate about customer service and are able to work well under pressure, the coffee shop industry could provide a great job for you.
Coffee shops are popular in situations where work or other commitments give people limited time to eat, and their requirements may range from a simple coffee or snack to a full meal.
You'll deal with lots of different people on a daily basis, and will have the opportunity to make a positive difference to their day by providing a quick and helpful service.
The branded coffee shop sub-industry has grown substantially over the last few years. The largest 13 brands now operate approximately 2,500 outlets, compared with 1,000 just three years ago.
The largest coffee shop brands in the UK are Costa Coffee, Starbucks and Caffé Nero.
Career opportunities and skills needed
For a lot of the "entry-level" positions, many that the willingness to work hard and a good attitude are the most important things they look for. Committed workers who are willing to take on new responsibilities are most likely to progress.
Many coffee shops find it difficult to hang on to their staff, as employees sometimes do not stay in their job for long. Individuals who show enthusiasm and commitment to their job are often rewarded by employers with rapid progression up the ladder.
If you are looking to move into higher level (e.g. director) positions in this industry, you are likely to require previous managerial experience and to be able to display a solid understanding of the industry.